Copyright & Content Removal

Send a notice to mikail@flypify.com. Every notice receives a case ID by reply, immediately, before anyone has reviewed it. Keep that ID — it is how you check progress and how you refer to the matter if you need to escalate.

Designated agent registration is in progress. Our registration with the U.S. Copyright Office is not yet complete, so we are not publishing a postal address for an agent that is not on file. Email is a working channel today and every notice sent to it is recorded and answered on the timeline below. We would rather tell you this than print an address you cannot rely on.

We act on notices that are complete enough to act on. Under 17 U.S.C. §512(c)(3)(A) a copyright notice should contain all six of the following, and we ask for the same six for any other kind of claim because they are what makes a notice actionable:

1. Your physical or electronic signature.
2. Identification of the work you say is infringed — a registration number, a URL where the original appears, or a clear description.
3. Identification of the specific material on Flypify, with enough detail for us to find it: the URL of the item, or its ID. The URL of an image works too — if what is yours is a photograph on one of our pages, paste the image address itself and we will resolve it. A notice that says something of yours is here somewhere is not one we can act on, and we will write back asking for this rather than guess.
4. Your name, email address and mailing address.
5. A statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law.
6. A statement that the information is accurate, and — under penalty of perjury — that you are the rights holder or authorised to act for them.

One notice may name up to 50 items. Tell us the kind of claim — copyright, trademark, right of publicity, or something else — because the process differs: only a copyright claim carries the counter-notice and reinstatement path in §5.

Please do not over-claim. §512(f) makes a knowing material misrepresentation actionable, and the person on the other end of a removal has a real interest in the material staying up. We record withdrawals as well as rejections.

Every notice moves through four recorded steps, each with its own timestamp:

• Received — stored, and your case ID issued. Same day.
• Reviewed — a person reads it and decides: upheld, rejected, or withdrawn by you. We aim for two business days.
• Actioned — the decision is carried out. If your notice is upheld the record is deleted from our live catalogue, together with every other record derived from it — one product listing and the advertisement entries cut from it are the same material to us and they come down in one operation — and a block is recorded so our data pipeline does not re-import it later. A rejected notice still reaches this step, with the record showing that the action taken was none, and when we decided that.
• Responded — we write back and tell you what happened. We do not close a case without answering it.

Removal is a real deletion from our live catalogue, not a hidden flag. We keep an internal archive of what was removed, because a takedown is a legal event and destroying the record of one is worse than not acting; the archive is not served to anyone and exists so a removal can be audited and, where §5 applies, reversed.

One exception, and we would rather name it than round it off. A small number of product photographs are published as static image files on our marketing pages (URLs beginning /winners/). Those are not database records and they are not deleted by the same operation: removing one requires a change to the site itself and a redeploy, which we complete within 5 business days of upholding the notice. Until that redeploy the file is still reachable. Everything else — the catalogue, the advertisement records, the API and the apps — is removed at the moment the notice is actioned.

We keep a count, per advertiser or brand, of notices we have upheld. A party reaching 3 distinct upheld notices is treated as a repeat infringer, and we may stop surfacing their material and terminate any Flypify account associated with it.

We count findings, not accusations. A notice we rejected, or one you withdrew, does not count toward the total — a policy that counted complaints would let anyone remove a competitor by filing 3 of them.

If material of yours was removed following a copyright notice, you may send a counter-notice to mikail@flypify.com quoting the case ID from our removal message. Under §512(g)(3) it must include:

1. Your physical or electronic signature.
2. Identification of the material and where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address and telephone number, your consent to the jurisdiction of the U.S. federal district court for your district (or, if outside the United States, any district in which we may be found), and your consent to accept service of process from the person who filed the notice.

We forward valid counter-notices to the original claimant. If they do not tell us within 10–14 business days that they have filed a court action seeking to restrain the activity, we restore the material — the original record, put back as it was.

This path exists only for copyright. Trademark and right-of-publicity claims have no statutory counter-notice or reinstatement window, and we will not pretend otherwise; if you believe such a removal was wrong, write to us and say why, and a person will read it.

We surface material we did not create and do not own. We are not the publisher of it and we make no representation that any advertisement, image, or listing shown on Flypify is licensed for you to reuse. Researching what is selling is not the same as being permitted to copy it, and nothing here grants you rights in anyone’s creative work.

This page describes our process. It is not legal advice, and it is not a representation about the outcome of any particular claim.

Notices and counter-notices: mikail@flypify.com. For anything else, see our Terms of Service and Privacy Policy.